Terms & Conditions

Dear valued customers please read and understand thoroughly our Terms and Conditions before accessing, browsing or using this website.
By accessing, using or browsing this web-site you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions"). Darling Buds of Annandale reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you.

This site and its contents are provided to you on an "as is" basis. The site may contain errors, faults and inaccuracies and may not be complete and current. Darling Buds of Annandale makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws. Darling Buds of Annandale will not be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

Should you need to cancel your order, money will be refunded less a $15 administrative fee, ONLY IF notice is received by Darling Buds of Annandale 24 hours prior to the scheduled delivery date. Cancellations received with less than 24 hours notice will be charged at 50% of the total order value. We are unable to cancel orders that are already prepared and are with our courier for delivery.

If you have any queries or concerns on the flowers you sent/received please give us a call on 02 9552 1258 to discuss. A number of resolutions may be available to you and are subject to your particular situation.

In the event of replacement of new fresh flowers, it is our policy to have the original flowers collected upon delivery of your resend.
Note: All refunds for orders placed online or over the telephone are credited back the original credit card on which the order was purchased.

Upon received of the order, we will send you an email to confirm received, if you do not receive an email confirmation, your order has not been processed. Please contact Darling Buds of Annandale by phoning 02 9552 1258 or by emailing sales@darlingbuds.com.au

GST (Goods & Services Tax)
Price quoted on darlingbuds.com.au website are inclusive of GST.

Prices quoted on darlingbuds.com.au are in Australian dollars (AUD).

We aim to match the flowers presented on the website to your order however due to seasonal and location factors this is not always possible. Therefore, our images should be used as a guide only. We ask that you please call us on 02 9552 1258 to discuss any queries or concerns you may have in relation to the flowers you have sent or received. A number of resolutions may be available to you and are subject to your particular situation.

Specialty gifts
Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.

It is your obligation to enter the correct delivery address details at the time of ordering. If the delivery details you have given are incorrect Darling Buds of Annandale will not refund. Should you wish to send the flowers again it will be at full expense to the customer

Same day delivery*
Same day delivery* for delivery address between 15km to 25km from Annandale(NSW), orders must received no later than 10am AEST.

Same day delivery* for delivery address within 15km from Annandale(NSW), orders must received no later than 2pm AEST.

If you have any concern on same day delivery out side this conditions, please call us on 02 9552 1258 to discuss.

If the recipient is not home when we try to deliver, unless you have advised us otherwise, our couriers will leave the flowers in a safe spot or if this is not possible they will return the flowers to our shop (93 booth street, Annandale N.S.W) where the recipient may collect the flowers at their convenience.

Links to other sites
This site provides links to other related sites. Darlingbuds.com.au does not control such Web sites and is not responsible for their content. The fact that this Site contains links to other sites does not mean that Darlingbuds.com.au approves of, endorses or recommends those sites, nor does it imply any association with their operators. Darlingbuds.com.au disclaims all warranties, express or implied, as to the accuracy, legality, reliability or validity of any content of any other site and disclaims all responsibility for any loss, injury, claim, liability or damage of any kind resulting from any third party Web sites or content therein directly or indirectly accessed through links in this Site.